Privacy Policy
Effective Date: October 5, 2026
Last Updated: October 5, 2026
Artist2Go LLC (“Artist2Go,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit or use Artist2Go.com.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, how we protect it, and the choices you may have regarding your information.
By using Artist2Go.com, you acknowledge the practices described in this Privacy Policy.
1. Who We Are
Artist2Go LLC operates Artist2Go.com, an online store offering art supplies, watercolor products, accessories, and related products and resources for artists.
For privacy-related questions, you may contact us at:
Artist2Go LLC
Email: artist2gosupport@gmail.com
Website: Artist2Go.com
2. Information We Collect
Depending on how you use our website, we may collect different categories of information.
A. Information You Provide Directly
We may collect information that you voluntarily provide when you:
Create an account.
Place an order.
Subscribe to our newsletter.
Contact customer service.
Submit a contact form.
Request information.
Submit a product review.
Participate in a promotion, contest, survey, or other activity.
Submit customized-product information.
Communicate with us by email or other methods.
This information may include:
Full name.
Billing address.
Shipping address.
Email address.
Telephone number.
Account login information.
Order information.
Product preferences.
Communications you send to us.
Information included in reviews or other submissions.
You should only provide information that is accurate and that you are authorized to provide.
B. Payment Information
When you make a purchase, payment information may be collected and processed by our payment-processing providers.
Depending on the payment method used, this may include payment-card information, billing information, or other information necessary to process the transaction.
We generally do not need to store complete payment-card information ourselves when payment processing is handled by a third-party payment provider.
Payment providers may collect and process payment information according to their own privacy policies and terms.
C. Information Collected Automatically
When you visit Artist2Go.com, certain information may automatically be collected by our website, hosting provider, analytics services, advertising services, security tools, or other technologies.
This information may include:
IP address.
Browser type.
Device type.
Operating system.
Pages visited.
Referring website.
Date and time of visits.
Approximate geographic information derived from an IP address.
Website interactions.
Links clicked.
Search terms used on our website.
Products viewed.
Shopping-cart activity.
General website usage information.
This information may be used to operate, secure, analyze, and improve the website.
3. Cookies and Similar Technologies
Artist2Go.com may use cookies and similar technologies.
Cookies are small data files stored on your device that can help websites remember information and recognize returning visitors.
We may use cookies for purposes such as:
Keeping products in your shopping cart.
Maintaining account sessions.
Processing orders.
Remembering preferences.
Improving website functionality.
Understanding how visitors use the website.
Measuring website performance.
Detecting fraud and security threats.
Supporting advertising and marketing activities.
Providing relevant content or advertisements.
Some cookies may be placed by third-party services that operate on our behalf.
You may be able to control cookies through your browser settings. However, disabling certain cookies may affect the functionality of Artist2Go.com, including shopping-cart, account, checkout, or other features.
4. How We Use Personal Information
We may use personal information for legitimate business and operational purposes, including to:
Process and fulfill orders.
Process payments.
Ship products.
Provide customer service.
Communicate with customers about orders.
Create and manage customer accounts.
Respond to questions and requests.
Provide product information.
Send newsletters and marketing communications when permitted.
Improve our products and website.
Analyze website usage.
Personalize certain website experiences.
Prevent fraud and unauthorized activity.
Protect the security of our website.
Maintain business records.
Comply with legal obligations.
Enforce our Terms of Use and other policies.
Resolve disputes.
Carry out other purposes disclosed at the time information is collected or otherwise permitted by law.
5. Order and Transaction Information
When you place an order through Artist2Go.com, we need certain information to process and fulfill your purchase.
This may include your name, email address, billing address, shipping address, telephone number, products purchased, order history, and payment-related information.
We may use this information to:
Confirm your order.
Process payment.
Ship your purchase.
Provide tracking information.
Communicate about your order.
Handle returns, refunds, or exchanges.
Provide customer support.
Maintain transaction records.
6. Email Communications and Marketing
If you subscribe to the Artist2Go newsletter or otherwise provide consent where required, we may send you marketing communications about:
New products.
Artist2Go news.
Watercolor supplies.
Painting tips and techniques.
Field and plein-air painting.
Special offers.
Promotions.
Other information that may be relevant to our customers.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link contained in the email or by contacting us.
Unsubscribing from marketing communications does not necessarily prevent us from sending transactional or service-related communications, such as order confirmations, shipping notices, account notices, or other communications necessary to complete a transaction or provide requested services.
7. How We Share Information
We do not sell your personal information as a standalone mailing list to third parties.
However, we may share information with certain third parties when reasonably necessary to operate our business, provide services, process transactions, or comply with legal obligations.
These parties may include:
Payment Processors
We may share information with payment processors necessary to process purchases and payments.
Shipping and Delivery Providers
We may provide your name, shipping address, telephone number, email address, order information, and other necessary information to shipping or delivery providers.
Website and Hosting Providers
We may use third-party companies to host, maintain, secure, and support Artist2Go.com.
Ecommerce and Technology Providers
Artist2Go.com may use services such as WooCommerce, Squarespace, WordPress, plugins, databases, email platforms, analytics services, security services, and other technology providers.
These providers may process information as necessary to provide their services.
Analytics Providers
We may use analytics services to understand how visitors use our website, identify technical problems, measure website performance, and improve our products and services.
Marketing and Advertising Providers
Where applicable and permitted by law, we may use advertising, remarketing, tracking, or marketing services that process information about website interactions to help us measure or improve marketing campaigns.
Professional Advisors
We may disclose information to attorneys, accountants, consultants, insurers, auditors, or other professional advisors when reasonably necessary.
Legal and Government Authorities
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law.
Respond to a legal request.
Comply with a court order or subpoena.
Protect our rights or property.
Investigate fraud or security issues.
Protect the safety of our customers, employees, or others.
8. Business Transfers
If Artist2Go LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, dissolution, or other business transaction, personal information may be transferred as part of that transaction.
Where required by applicable law, we will provide appropriate notice regarding such a transfer.
9. Third-Party Websites
Artist2Go.com may contain links to third-party websites, social-media platforms, payment providers, shipping services, or other external websites.
We are not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage you to review the privacy policies of any third-party website you visit.
10. Social Media
Artist2Go may maintain accounts or pages on social-media platforms.
If you interact with Artist2Go through a social-media platform, the platform may collect information about your activity according to its own privacy policy.
Information that you publicly post or submit through social-media platforms may also be visible to others.
We encourage you to review the privacy settings and policies of the social-media platforms you use.
11. Product Reviews and User Content
If you submit a product review, testimonial, photograph, comment, or other content to Artist2Go, information associated with that submission may be publicly displayed depending on the feature through which it was submitted.
For example, your name, username, review, photograph, or other information you choose to provide may appear alongside a product review.
Please do not submit personal or confidential information that you do not want publicly displayed.
User-submitted content may also be governed by the User Content provisions contained in our Terms of Use.
12. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting information over the internet or storing information electronically is completely secure.
Therefore, we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account credentials you use to access Artist2Go.com.
If you believe your account or personal information has been compromised, please contact us promptly.
13. Data Retention
We may retain personal information for as long as reasonably necessary to:
Provide products and services.
Complete transactions.
Maintain business and financial records.
Provide customer support.
Resolve disputes.
Prevent fraud.
Enforce agreements.
Comply with legal, tax, accounting, and regulatory obligations.
Protect our legal rights.
The length of time information is retained may vary depending on the nature of the information and the purpose for which it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it in accordance with applicable law and our business practices.
14. Children's Privacy
Artist2Go.com is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child under 13 has provided personal information to us, please contact us at:
If we become aware that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information as required by applicable law.
If applicable law in your jurisdiction establishes a different minimum age for online privacy consent, the requirements of that law may apply.
15. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights concerning your personal information.
These may include the right to:
Request access to personal information we maintain about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Request information about how personal information is collected or used.
Opt out of certain marketing communications.
Withdraw consent where processing is based on consent.
Exercise other rights provided by applicable privacy laws.
These rights may be subject to legal limitations and exceptions.
To submit a privacy-related request, contact:
We may need to verify your identity before completing certain requests in order to protect your information from unauthorized disclosure.
16. Marketing Opt-Out
You may opt out of promotional email communications by:
Clicking the “Unsubscribe” link in the marketing email you receive; or
Contacting us at artist2gosupport@gmail.com.
Please understand that opting out of marketing communications does not necessarily stop transactional or legally required communications.
17. Do Not Track Signals
Some web browsers provide a “Do Not Track” feature.
Because there is currently no universally accepted standard for responding to Do Not Track signals, Artist2Go may not respond to such signals unless required by applicable law.
18. California Privacy Rights
If you are a California resident, California privacy laws may provide you with additional rights regarding your personal information.
Depending on the circumstances and applicable law, California residents may have rights concerning:
Access to personal information.
Correction of inaccurate personal information.
Deletion of personal information.
Information about categories of personal information collected and disclosed.
Information about the purposes for collecting personal information.
Opting out of certain forms of sale or sharing of personal information.
Limiting certain uses of sensitive personal information where applicable.
Non-discrimination for exercising applicable privacy rights.
Artist2Go does not sell personal information for monetary consideration in the traditional sense.
If our data practices constitute “selling,” “sharing,” or another regulated activity under an applicable California privacy law, we will provide the rights and choices required by that law.
California residents may submit privacy requests by contacting:
We will process verified requests as required by applicable law.
19. Other U.S. State Privacy Laws
Other states may provide residents with privacy rights under applicable state laws.
Depending on your state of residence and the nature of our activities, you may have rights concerning access, correction, deletion, portability, objection, consent withdrawal, or certain types of targeted advertising or data processing.
If you believe a state privacy law gives you rights that apply to your information, you may contact us at:
We will evaluate and respond to requests in accordance with applicable law.
20. International Visitors
Artist2Go.com is operated from the United States and is primarily intended for customers in the United States.
If you access the website from another country, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.
Privacy laws in these locations may differ from the laws in your country.
By using the website, you acknowledge that your information may be processed in the United States, subject to applicable legal requirements.
If you are located in a jurisdiction that provides specific privacy rights, those rights may apply to you to the extent required by applicable law.
21. Data Processing by Service Providers
We may use third-party service providers to perform services on our behalf.
These providers may have access to personal information only to the extent reasonably necessary to perform their services.
Examples may include providers involved in:
Website hosting.
Payment processing.
Shipping.
Order fulfillment.
Email delivery.
Marketing.
Analytics.
Website security.
Fraud prevention.
Customer support.
Information technology.
We expect service providers handling personal information on our behalf to maintain appropriate safeguards consistent with their contractual obligations and applicable law.
22. Links to Other Websites
Artist2Go.com may contain links to websites operated by third parties.
Once you leave Artist2Go.com, this Privacy Policy may no longer apply.
We recommend reviewing the privacy policy of every website that collects personal information from you.
23. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we make changes, we will update the “Effective Date” or “Last Updated” date at the beginning of this Privacy Policy.
Your continued use of Artist2Go.com after changes are posted constitutes acknowledgment of the updated Privacy Policy to the extent permitted by applicable law.
We encourage you to periodically review this page.
24. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Artist2Go LLC
Email: artist2gosupport@gmail.com
Website: Artist2Go.com
For privacy requests, please include enough information for us to understand and respond to your request.
Last Updated: October 5, 2026