Frequently Asked Questions
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We currently only ship the US, Hawaii and Puerto Rico.
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Yes. We offer personalization to all our easels as an add-on service. The option shows in the products page. Simply add it to your order.
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Our supplies are hand-assembled in our shop and we do our best to ship orders within 3-5 business days. We usually ship through USPS ground, which can take from 4-7 days approx.
USPS priority mail should take 3 days approx. however this will depend on the mail service provider.
We will provide you with a tracking number once the item is ready to ship so that you can be informed on the progress as it reaches your address.
We are not responsible for shipping delays due to the carrier. Shipments can get delayed. We ask you for patience and understanding. Please reach out to us if you have any questions or concerns.
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You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.
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We aim to pack every order to not only survive shipping, but to be a treat to open when you receive your package! If your order was damaged in shipment, please contact us to arrange a replacement.
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We accept returns of products that have not been personalized. We cannot accept returns of used products. Please contact us to arrange any returns.
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Several things can demagnetize a magnet. Intense heat, blunt force (if the magnet is hit with anything), and proximity to another stronger magnet. Be aware of the risks above to ensure long-lasting magnets.
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Yes, we do! The best way to get notified of our promotions and offers is to subscribe to our newsletter and follow us on social media. (Subscription form and social media links are at the bottom of this page)